SFLIC Announces New Assistant Vice President.
SFLIC has announced the continued success of Hot Springs resident Kawonna L. Reed, who has rapidly advanced through multiple positions since joining the company in 2018.
Starting as a Level I Customer Service Representative in August 2018, Kawonna quickly demonstrated her abilities, earning promotion to Level II by November 2019. Her role evolved to Benefits Administration and Customer Service Coordinator in May 2021, before advancing to Commissions & Finance Representative in February 2022.
Most recently, Kawonna was appointed Assistant Vice President & Director of Agency Administration & Mail Services in August 2023, marking her fifth role in just five years with the company.
Prior to joining SFLIC, Kawonna brought six years of relevant experience to the organization, having worked as an Intake Coordinator and Transaction Processor with Xerox, where she developed expertise in customer service and data processing.