Our Leadership Team

SFLIC Leadership Team

Professional Leadership.

Trusted, dedicated, and experienced.


The right home office support means a trusted relationship with your insurance provider... so critical to serving you well. SFLIC has the professional expertise and dedicated support your funeral home expects and our policyowners need.

SFLIC Leadership


Robert W. Eichelberger, Jr.

Robert W. Eichelberger, Jr., CPA, CFSP, CCO, CPC

President & Chief Executive Officer

Courtney C. Crouch, Jr.

Courtney C. Crouch, Jr., FLMI, CPC

President Emeritus & Chief Investment Officer

Tara E. Mauk Arthur


Executive Vice President & Secretary-Treasurer
Chief Human Resource Officer & Chief Compliance Officer
Corporate Services Division

Senior Vice Presidents

Randi C. Ballart

Randi C. Ballard, ACS, AIAA, AIRC, CPC

Senior Vice President & Chief Marketing & Creative Services Officer
Marketing & Creative Services Division

T. R. Buddy Courtney

T. R. Buddy Courtney, CPC

Senior Vice President & Chief Financial Officer
Finance Division

C. Suzanne Eades

C. Suzanne Eades, FLMI, ACS, AIAA, CPC

Senior Vice President & Assistant Sales Director
Area Director - LA, MS, OK
Sales Development Division

SFLIC relies on a strong management team led by its group of officers. Each officer averages just over 27 years of experience within the insurance industry and 23 years with SFLIC --experience that directly benefits affiliated funeral homes and policyowners to get needs met and the job done right.

Vice Presidents

Jean M. Davis

Jean M. Davis, CPC

Vice President & Chief Information Technology Officer
Information Technology Division

Deanna L. Harris

Deanna L. Harris, SHRM-CP, FLMI, ACS, AIAA, CPC

Vice President & Assistant Secretary-Treasurer
Human Resource & Payroll Coordinator
Corporate Services Division

Vicki J. Outler

Vicki J. Outler, ACS, CPC

Vice President & Assistant Operations Officer & Underwriter
Insurance Services Division

M. Todd Young

M. Todd Young, CFSP, CCO, CPC

Vice President & Arkansas State Director
Sales Development Division

Assistant Vice Presidents

Sheila D. Harbin

Sheila D. Harbin, ALMI, ACS, AIAA, CPC

Assistant Vice President & Director, General Accounting
Finance Division

Yolonda G. Thompson

Yolonda G. Thompson, UND, ACS, CPC

Assistant Vice President & Director, New Business
Insurance Services Division

Together the various work groups throughout the company support SFLIC’s very focused mission in serving the funeral profession, funeral homes, and its policyowners. We want to be your preferred insurance provider with a deserved reputation of excellence. We invite you to contact us about your needs.

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